•	Issue bulletins, brochures and communication programs that aim at raising awareness of the Ministry responsibilities and activities in co-ordination with other competent administrative functions.
•	Monitor all newspapers and media coverage of issues related to the Ministry and its responsibilities, and submit respective reports to the competent officials to draft appropriate responses.
•	Receive requests, enquiries and complaints of the public, refer them to the competent parties, and respond to their enquiries.
•	Make arrangements of travel, hospitality, accommodation of the Ministry’s arriving and departing guests and visitors in co-ordination with the Finance and Administration Department.
•	Organize cultural, social and sports activities of the Ministry’s staff and supervise any events held or attended by the Ministry.
•	Organize conferences, seminars and exhibitions held by the Ministry and arrange the needed budget in co-ordination with the Finance and Administration Department.

1.	Promote the Ministry’s activities and release them to the public domain.
2.	Promote a positive image of the Ministry and its pivotal role in society.
3.	Advise other departments when developing their policies to consider public opinions reaction, especially among stakeholder, which helps in figuring out the estimated success level of these policies.
4.	Immediate addressing of any potential crises faced by other departments of the Ministry. It helps, through continual analysis of public opinion trends, in figuring out the size of the crisis and potential solutions. Then share the proposed solutions and gathered information, covering public opinion and public reaction, with the competent departments to search all alternatives to find the most appropriate solution to this crisis or situation.
5.	Refute rumors and misleading campaigns against the Ministry through releasing supportive positive facts.
6.	Obtain employees trust, ensure their support of the Ministry's policies, and spread positive spirits among the Ministry staff.
7.	Create positive work environment in all departments to cover all the Ministry staff.
8.	Educate the Ministry staff of their role and impact on achieving the overall objectives of the Ministry.
9.	Ensure that press releases and news of the Ministry are correct and appropriate, and ensure correcting any wrong news.
10.	Support and enrich the Ministry’s relations with public opinion leaders as they are able to influence a major stake of the public.

The Unit’s role is not limited to persuading public opinion of the Ministry policies, on the contrary, it positively responds to all appropriate opinions and trends of the public that would force the Ministry to change a certain policy for the best public interest.

Amiri Decree No (38) of 2009

00974-44945574
Email: aalajmi@mec.gov.qa

00974-44945123

 

 

 

Ministry of Business & Trade